Refund policy
At Play Well Golf Co., we want you to be happy with your purchase.
-
Returns are accepted within 30 days of delivery for unworn, unwashed items with original tags attached.
-
To start a return, contact us at info@playwellgolfco.com with your order number.
-
Once approved, we'll provide return instructions. Customers are responsible for return shipping costs unless the item arrived damaged or defective.
-
Refunds are issued to the original payment method within 5–7 business days of us receiving the returned item.
-
Sale items and final clearance products are not eligible for return unless defective.
-
Exchanges (e.g., different size or colorway) can be requested the same way — email us and we'll sort it out.
If your item arrives damaged or incorrect, reach out within 7 days of delivery and we'll make it right at no extra cost.